ssjili Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") describes how ssjili ("ssjili," "we," "us," or "our"), operator of the online gaming platform at ssjili.vip, collects, uses, discloses, and safeguards the personal information of individuals who visit or create accounts on our Platform. This Policy applies to all services offered by ssjili, including but not limited to online casino games, bingo, slots, live dealer tables, Lucky Dice, the ssjili Loyalty Program, and all related customer support interactions.

By using the ssjili Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices, please discontinue use of the Platform immediately.

2. Data Controller

The data controller responsible for the personal information collected through the ssjili Platform is the legal entity operating ssjili.vip. As the data controller, ssjili determines the purposes and means of processing personal data collected from Filipino and international players accessing the Platform from the Philippines.

For all data privacy inquiries, please contact our Data Protection Officer at [email protected]. We are committed to responding to all data privacy requests within fifteen (15) business days as required under Philippine law.

3. Personal Data We Collect

ssjili collects the following categories of personal data from its users:

We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health data unless specifically required by law or regulation for responsible gaming compliance purposes (e.g., self-exclusion records).

4. How We Collect Your Data

ssjili collects personal data through the following methods:

• Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions;
• Automatically: through cookies, web beacons, server logs, and similar technologies when you access and use the ssjili Platform;
• From payment providers: GCash, Maya, BPI, BDO, and Metrobank may share transaction confirmation data with ssjili as necessary to process your deposits and withdrawals;
• From identity verification services: third-party KYC and fraud prevention providers may supply identity verification results based on the documents you submit.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), ssjili processes your personal data on the following legal bases:

• Contractual necessity: processing required to fulfill our obligations to you under the ssjili Terms & Conditions, including account management, payment processing, and customer support;
• Legal obligation: processing required to comply with applicable Philippine laws, including Anti-Money Laundering Act (AMLA) requirements, PAGCOR regulatory obligations, and tax reporting requirements;
• Legitimate interests: processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improvement of Platform services;
• Consent: for marketing communications (promotional emails, SMS offers), which you may withdraw at any time.

6. How We Use Your Data

ssjili uses your personal data for the following purposes:

• Creating and managing your ssjili player account;
• Processing deposits and withdrawals through GCash, Maya, and Philippine banking channels;
• Verifying your identity and age (21+) in compliance with PAGCOR standards;
• Detecting and preventing fraud, money laundering, cheating, and other prohibited conduct;
• Administering the ssjili Loyalty Program and calculating loyalty points and rewards;
• Providing customer support via live chat, email, and SMS;
• Sending transactional communications (deposit confirmations, withdrawal notifications, OTP codes);
• Sending promotional communications about ssjili bonuses and offers, where you have consented;
• Complying with responsible gaming obligations, including monitoring for problem gambling indicators;
• Conducting platform analytics to improve ssjili's games, interface, and features;
• Complying with applicable Philippine laws and responding to lawful regulatory requests.

7. Sharing Your Data

ssjili does not sell your personal data to third parties. We may share your data with the following categories of recipients only as necessary for the purposes described in this Policy:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, and other payment service providers for the processing of deposits and withdrawals;
• Game providers: certified game software providers (e.g., JILI, PG Soft, Pragmatic Play, Evolution Gaming) who operate games on the ssjili Platform may receive pseudonymized player data for game integrity and fairness auditing;
• KYC/AML service providers: identity verification and anti-money laundering screening services;
• IT and hosting providers: cloud infrastructure and cybersecurity service providers who process data under strict confidentiality agreements;
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and law enforcement agencies where required by Philippine law or court order.

All third-party data processors engaged by ssjili are required to comply with the Philippine Data Privacy Act and to implement appropriate technical and organizational security measures.

8. Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit ssjili.vip. They help the Platform function correctly, remember your preferences, and enable us to analyze how the Platform is used.

8.2 Types of Cookies Used by ssjili

• Strictly necessary cookies: required for the Platform to operate — session authentication, security tokens, and load balancing. These cannot be disabled.
• Functional cookies: remember your language preference, last visited game, and login state across sessions.
• Analytics cookies: collect anonymized data about how players navigate ssjili to help us improve the platform experience. We use industry-standard analytics tools.

8.3 Managing Cookies

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ssjili Platform, including your ability to remain logged in between sessions.

9. Data Security

ssjili implements the following technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data in transit between your device and ssjili servers;
• Encryption of sensitive data fields (passwords, payment instrument numbers) at rest;
• Strict role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and penetration testing by qualified cybersecurity professionals;
• Two-factor authentication (2FA) enforced for all ssjili administrative accounts;
• Incident response procedures compliant with the NPC's mandatory 72-hour breach notification requirement.

10. Data Retention

ssjili retains your personal data for the following periods:

• Account data: for the duration of your active ssjili account, plus a minimum of five (5) years after account closure, as required by Philippine AML regulations;
• Transaction records: ten (10) years from the date of transaction, in compliance with AMLA and Bureau of Internal Revenue requirements;
• KYC documents: five (5) years after account closure or last transaction, whichever is later;
• Marketing consent records: for as long as we rely on that consent, plus a reasonable period thereafter to demonstrate compliance;
• Technical logs: ninety (90) days for standard access logs; up to twelve (12) months for security-related logs.

Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymized.

11. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ssjili:

• Right to be Informed: to know what personal data ssjili holds about you and how it is being used;
• Right to Access: to request a copy of your personal data held by ssjili;
• Right to Rectification: to request correction of inaccurate or incomplete personal data;
• Right to Erasure / Blocking: to request deletion or blocking of your personal data where processing is no longer legally justified;
• Right to Object: to object to processing of your personal data for direct marketing purposes;
• Right to Data Portability: to receive a copy of your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact ssjili's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond within fifteen (15) business days. Requests may require identity verification before we can process them.

12. Children & Minors

The ssjili Platform is strictly prohibited for individuals under the age of 21 years, in accordance with Philippine gaming regulations. ssjili does not knowingly collect personal data from any person under 21 years of age. If we become aware that personal data has been collected from an individual under 21, we will immediately close the associated account, delete all personal data, and forfeit any account balance in accordance with our Terms & Conditions.

If you are a parent or guardian and you believe your child under 21 has created a ssjili account, please contact us immediately at [email protected] so we can take prompt action.

13. Changes to This Policy

ssjili may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered players by email to the address on record and/or by a prominent notice on the ssjili Platform at least fourteen (14) days before the changes take effect.

The effective date and version number at the top of this Policy will be updated to reflect the most recent revision. Continued use of the ssjili Platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.

14. Contact Our Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or ssjili's data processing practices, please contact our designated Data Protection Officer:

• 📧 Email: [email protected]
• Subject line: "Data Privacy Request" or "Privacy Policy Inquiry"
• 💬 Live Chat: Available 24/7 on the ssjili Platform
• Response time: Within 15 business days as required by RA 10173

If you are unsatisfied with ssjili's response to your data privacy request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through its official channels.